Our Mission: Our purpose
• We improve people's lives through excellence in the science and art of health care and healing.
Our Values: How we carry out our purpose
• Compassion: We provide a heartfelt experience to every patient, member and each other.
• Innovation: We continuously pursue what’s possible through research, education, clinical and operational excellence.
• Respect: We honor the commitment to our communities by acting with integrity, courage, and inclusion.
• Results: We reliably deliver on our promise to be leaders in safety and affordability, ensuring the health of our communities.
Our Principles: The way we live our values
• I encourage INNOVATION & CURIOSITY: Continuously learn, ask questions, offer creative ideas and challenge the status quo.
• I act with COURAGE: Behave authentically and risk vulnerability; speaking from both the head and heart
• I demonstrate INTEGRITY & TRUSTWORTHINESS: Honor commitments and confidentiality; deliver on promises
• I champion DIVERSITY & INCLUSION: Support an environment where all people thrive and succeed
• I will COACH & INSPIRE: Encourage each other to grow and develop; practice productive feedback
• I own
...SAFETY & HIGH RELIABILITY: Embrace high standards to ensure excellence in care and service
• I communicate with EMPATHY & TRANSPARENCY: Understand the thoughts and feelings of others; be open and honest
• I ensure OUTCOMES & ACCOUNTABILITY: Commit to achieving results through collaboration and data-based decisions
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