The Surgical Technologist, Sr. Service Rep is a highly skilled allied health professional and an essential part of the surgical care team at WakeMed, supporting patients across the lifespan-from infancy to geriatrics-while playing a critical role in delivering exceptional surgical outcomes. Under the direction of a surgeon or registered nurse, this role ensures a safe, efficient, and fully prepared operating room by maintaining equipment readiness, verifying surgical needs, and upholding the highest standards of patient safety. Leveraging advanced expertise in sterile and aseptic technique, along with deep knowledge of human anatomy, surgical procedures, and instrumentation, this position anticipates the needs of the surgical team and supports invasive diagnostic and therapeutic procedures with precision and confidence, contributing directly to seamless OR performance and outstanding patient care.
In this dynamic liaison role between the OR and Sterile Processing, generally no scrubbing. However, you?ll be on the move-rounding in the OR each morning to ensure cases are fully equipped, opening trays and supplies as needed, and responding throughout the day to real-time surgical needs. You?ll collaborate closely with surgeons and OR teams to troubleshoot instrumentation issues, support specialty requests, and maintain workflow efficiency, while also owning key operational responsibilities such as building, auditing, and maintaining Neuro Spine and Crani trays.
From reviewing upcoming surgical schedules to prevent conflicts, ordering and managing instruments, and utilizing the SPM tracking system to create and update count sheets, this role blends clinical expertise with operational leadership-making you a vital force in keeping surgeries running smoothly and successfully every day.
Department Description
Sign-on bonus/relocation up to $15,000 for qualified candidates
Comprehensive benefits + tuition reimbursement
Eligible for Public Service Loan Forgiveness
Free onsite parking
Tons of professional development opportunities
Serving the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County. With a mission to improve the health and well-being of our community, we are committed to providing outstanding and compassionate care. For more information, visit www.wakemed.org.
EOE
Licensure
Certified Surgical Technologist Required - Or Tech In Surgery Required Education
High School Diploma or Equivalent Required - And Graduate Surgical Technology Required - Or Military - Surgical Technology Required Experience
At WakeMed Health & Hospitals, we are guided by a simple – yet powerful mission: to improve the health and well-being of our community by providing outstanding and compassionate care to all.To deliver on this mission, WakeMed employs the “best minds and the biggest hearts” in the business. Our team includes over 8,500 experienced registered nurses, technologists, medical professionals, support staff, and a medical staff of more than 1,200 physicians and advanced practice providers who are dedicated to putting patients first.When it comes to culture and benefits, we recognize that when we take good care of our employees, our employees can take even better care of our patients. We proudly offer competitive salaries that reflect background, experience and special skills. Our benefits programs are designed to give you and your family the support you need for today while planning for a successful tomorrow. We promote diversity in the ...workplace, provide equal employment opportunity for all qualified applicants, and we participate in E-verify.We think it’s pretty simple – we care for our employees and our employees care for the community.